FREQUENTLY ASKED QUESTIONS
We understand Park-9 is a new kind of destination for dogs and their pet parents and this means you are bound to have questions! We’ve answered a few frequently asked here to help better prepare for your visit! If you have other questions or concerns, please contact us at info@park9dogbar.com.
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Can I bring my kids to Park-9?
Yes, of course! Park-9 looks to offer a family friendly environment. We ask that all kids must be supervised and children under 12 will not be allowed in the off-leash park.
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Can I come to Park-9 if I don’t have a dog?
Absolutely! Park-9 is open to all dog lovers and dog owners alike. If you don’t bring a pup with you then no fee is required for entry.
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Do I need to bring my dog’s vet records to enter Park-9?
All dogs are required to register and show proof of vaccination – this can be done online prior to your visit or upon arrival with a member of our staff. Once you’ve registered, you will be in our system and you won’t be required to show vet records again unless your pup is due for vaccinations. This ensures we keep all dogs and owners safe. We appreciate your understanding.
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How do you keep Park-9 clean and safe for my pup?
We ensure all dogs who enter Park-9 are up to date on important vaccinations (Rabies, Canine Distemper, and Bordetella). Staff is trained in identifying signs of common dog illnesses and should any pup exhibit symptoms they will be promptly asked to leave. We deep clean and sanitize our dog park several times a day, alternating monthly between two veterinarian grade sanitizing products. Our entire facility is deep cleaned over night by a third-party commercial cleaning company. Finally, we also have a state-of-the-art HVAC system that continuously circulates clean air along with additional HEPA air filters that run when Park-9 is closed.
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Can I decorate for my dog's party?
Decorations are permitted for private space rentals, but for the safety of our dogs all decorations must be approved by your event coordinator. No balloons, hanging decorations or anything that may be dangerous or disruptive to dogs are permitted.
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Can I bring my own food or treats?
No outside food or beverage is permitted. Food may be ordered from our delivery partner, Main Street Pizza, or on-site food trucks when available. If you are hosting a private event with us, our team will work with you to ensure your needs are met. Outside dog treats and cakes are not permitted, but are available for purchase and preorder. Human birthday cakes or desserts are permitted with prior approval. No chocolate of any kind is permitted onsite.
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How do I find Park-9 on the Gingr App?
Use this code: 758674 to find Park-9 when first downloading Gingr. This app can be used to easily register, purchase membership, schedule daycare visits, and keep information up to date.
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Is a membership required to visit Park-9 with my dog?
A pass is required to enter Park-9 with a dog. Annual and monthly memberships as well as day passes are available to ensure all pups can enjoy the Park-9 experience. If you don’t bring a dog, no need to pay to enjoy the fun!
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Where do I park?
Please visit our Getting Here pages for more information on driving / parking options!
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What kind of human food is offered at Park-9?
While we don’t make food in-house, we’ve partnered with local food vendors to bring you grub straight to your seat. You can order at Park-9 and our local partners will deliver directly to you. We will also feature rotating food trucks at select times.
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Can I leave my dog in the park while I go elsewhere?
No, all owners must stay with their pups while in the off-leash park. While we will have Park Rangers to help monitor play, owners are still responsible for their pets. Bar access is available in this area too, don’t worry! You will need to bring your dog with you should you need to exit to use the restroom or if you want to eat.
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Do dogs have to be spayed or neutered to visit the park?
Yes, all dogs 1 year of age and older must be spayed or neutered to enter the park. However, we make exceptions for puppy-specific events.
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Do you have breed restrictions?
No, we do not have breed restrictions. All dogs regardless of breed will be held to the same behavior standards. We reserve the right to revoke access and/or dog membership to Park-9 at any time.
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Can I bring food or treats into the dog park?
No food or treats are allowed in the off-leash park. This reduces the risk of possessive behavior and helps to keep all pups safe.